PROGROUP Service Standards

To inform company executive staff about ongoing operations
To prepare service plan for companies
To develop service targets beyond expectations
To ensure proper application of service plan to attain targets
To establish effective and creative communication with company staff
To determine ideal strategies through accurate analysis on company requirements
To solve possible professional, technical or customer services problems in a timely manner, within the approach of mutual respect
To demand regular feedback from the companies about services we provide
To determine reasonable and fair offers for customers, in consideration of our service quality and related responsibilities

PROGROUP